AI as the New Concierge: Exploring the Role of Generative AI in Transforming Customer Experience in the Luxury and Lifestyle Industry. Poornaprajna International Journal of Management, Education & Social Science (PIJMESS), [S. l.], v. 3, n. 1, p. 122–152, 2026. DOI: 10.64818/. Disponível em: https://www.poornaprajnapublication.com/index.php/pijmess/article/view/18. Acesso em: 4 jun. 2026.