Patent Analysis of "Method and System for Analyzing Customer Calls by Implementing a Machine Learning Model to Identify Emotions" (US 11,630,999 B2): A Technological, Strategic, and Commercial Evaluation. PIJBAS [Internet]. 2026 Jul. 20 [cited 2026 Aug. 25];3(2):39-76. Available from: https://www.poornaprajnapublication.com/index.php/pijbs/article/view/220